Genting Dream Anchors off Singapore for Disembarkation due to Berth Congestion!
A SPECIAL REPORT:
What happens when Genting Dream can’t berth?
by Singapore Cruise Society | 7 December 2018
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Dream Cruises’ Genting Dream was forced to anchor at the Western Holding Anchorage on 7th December due to berth congestion at Marina Bay Cruise Centre. Here are some photos that we managed to snap during our short visit. We will also walk through the disembarkation process that the guests experienced here.
The disembarkation plan was successfully to a certain extend, with the constant flow of guests shore, with Genting Dream managing to achieve zero-count (no passengers aboard) at approximately 2:00pm and have the pontoon barge disconnected by 2:30pm.
However, there were still some upset guests with such an arrangement, whom some quote ‘felt inferior’ to the other ships who managed to secure a berth at the Marina Bay Cruise Centre Terminal. Others were upset with the long queues that were formed between the Zodiac Theatre and the Deck 4 Forward Gangway. Slow disembarkation process may be attributed to the fact that there were only two disembarkation counters that guests could disembark via, as well as only the Starboard Forward Gangway was for guest disembarkation use.
After speaking with certain crew aboard, some expressed the delay in receiving disembarkation plans, as late as 1am on disembarkation day. The lack of rest and food for crew also affected their mood and increased stress levels, as we constantly heard arguments between officer and crew, as well as the irritated chatters over the crew walkie-talkies. An example was: a staff member was extremely busy to the extend he missed his lunch time, but when the opportunity arises for him to finally have lunch at 2pm, the crew cafeteria was already closed for lunch; which means his next meal will have to wait till dinner. However, based on our observations, a female officer (which we think is the Welfare Manager) do constantly walk around to check on the crew and officers well-being, reminding them to eat and drink as much fluids when the opportunity arises.
There will be more tendering operations in the upcoming months for Genting Dream. Affected sailings are passengers disembarking 15 February 2019, 10 March 2019.
A LITTLE GALLERY OF PHOTOS AND ‘DID YOU KNOW SECTION’
Scroll through this gallery to see some photos from the Genting Dream disembarkation day!
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